Privacy Policy

1. Who are we?

When we say "Orbit Money", "we", "our" or "us", we mean Orbit Money. Our headquarters are in the United States, but we serve customers globally. See our contact page for more information.

We provide a modern online platform for managing your personal finances. At the core of our platform is our cloud-based financial management software. To learn more about what we do, see our about page.

2. What does this notice cover?

This notice explains how we process personal data — meaning information that relates to you and can identify you. This includes your name, email, address, phone number, payment details, support requests, comments, and more. In some countries, it can also include device information like your IP address.

This notice applies to personal data we collect across all our websites and apps, in connection with any services we provide. It also covers data we collect from third parties, surveys, events, support, competitions, and training. We'll call these our "services".

3. What this notice doesn't cover

This notice doesn't apply to personal data that our customers (who create and pay for subscriptions) or their invited users enter into our services about their own clients, suppliers, or employees. In those cases, our customers control that data and we process it only as a service provider on their behalf. If you have questions about this type of data, please contact the customer who controls it.

If you provide us with personal data about other people, please make sure you have permission to do so before sharing it with us.

4. Personal data we collect and how we get it

The personal data we collect depends on how you interact with Orbit Money. We collect data:

• When you provide it directly (e.g., signing up, contacting support, participating in events).
• Automatically, when you use our websites or apps (e.g., page views, clicks, device info).
• From third parties, such as service providers, analytics, payment processors, or social media platforms.

Categories of personal data include: identity and contact data, account data, payment data, communications, marketing and advertising data, device data, service usage data, uploaded content, and (rarely) sensitive information you provide.

5. How we use your personal data

We use your personal data to operate and improve our services, communicate with you, manage our relationship, and for security, compliance, and marketing. We only use your data for the purposes described in this notice or as explained when we collect it.

• To deliver and maintain our services
• To communicate with you about your account, updates, and support
• For quality assurance, training, and record-keeping
• For security and fraud prevention
• For compliance with our terms and legal obligations
• To improve and personalise our services
• For marketing and advertising (with your consent where required)
• To run competitions, surveys, or events
• To manage legal claims and regulatory compliance

6. Cookies and tracking

We use cookies and similar technologies to collect and use personal data, including for analytics and advertising. For more information, see our cookie notice.

7. How we share your personal data

We may share your personal data with:

• Other companies in the Orbit Money group
• Third-party service providers and partners who help us deliver our services
• Third-party services you integrate with
• Regulators, law enforcement, or others as required by law or to protect rights
• Actual or potential buyers in connection with a business transaction
• Others with your consent or where permitted by law

If you are invited to use Orbit Money by a customer, we may share data about your use with that customer.

8. Data retention

We retain your personal data as long as needed for our relationship and for legal or business reasons. After that, we delete or anonymise it.

9. Security

We take security seriously and use appropriate technical and organisational measures to protect your data. For more information, see our security page.

10. International transfers

Your data may be transferred to and processed in countries outside your own, where we or our service providers operate. We put safeguards in place to protect your data in these cases.

11. Your rights

You have rights regarding your personal data, including to access, correct, delete, or restrict its use, and to object to certain uses. You can exercise these rights by contacting us. You can also unsubscribe from marketing communications at any time.

12. Updates to this notice

We may update this notice from time to time. If we make material changes, we'll let you know by email or by posting a notice on our website or apps.