Refund Policy

1. Right to Cancel

If you are a consumer, you have the right to cancel your purchase within 14 days of the transaction without giving any reason.

• The cancellation period expires 14 days after the day of purchase.
• To exercise your right, please contact our support team using the Contact Us page or any available communication channel.
• This right applies only to the initial subscription and not to automatic renewals.

2. Refunds Beyond Cancellation Period

Refunds requested after the 14-day cancellation window are handled on a case-by-case basis and may be refused.

We reserve the right to decline refund requests if:

• There is evidence of fraud or refund abuse.
• The request involves manipulative behavior or misuse of services.

This does not affect your rights regarding faulty, misdescribed, or unfit-for-purpose products.

3. Refund Processing Timeline

Once your refund request is approved, we aim to process refunds within 7 business days. The time it takes for the funds to reach your account may vary depending on your payment provider.

• Credit/debit card refunds may take 5–10 business days to appear on your statement.
• Wire transfer refunds may take up to 14 business days.
• We will notify you by email once your refund has been processed.

4. Definitions & Examples

"Refund" means the return of funds to the original payment method after a qualifying cancellation or issue.

Example: If you purchase a yearly subscription and cancel within 14 days, you are entitled to a full refund. If you cancel after 14 days, your refund eligibility will depend on the circumstances and our discretion.

5. Additional Consumer Rights

This policy does not affect your statutory rights under applicable law, including rights related to defective, misdescribed, or unfit-for-purpose products and services.

• If you believe a product or service is faulty, please contact us immediately for resolution.
• We comply with all relevant consumer protection regulations in your jurisdiction.